Will do everything on line from now on as the 7 people standing around the counter obviously don’t want to work with customers. I was dumbfounded but it’s easy to see the days of customer service are lost.
Nasty and rude employees. NEVER going back (and I live in Paoli)
Good local hardware store, helpful people
Full disclosure: my father owns this business but it truly is an awesome place. If you need help fixing something there is always someone available who knows what they are talking about. Beats the hell out of wandering around the big box stores. And all the merchandise is quality parts not the cheap stuff.
Every time we came in the kids would go to the toy store and I would meet them up there and buy something that was twice the price as you can find from amazon.
Overpriced toys and merchandise with terrible store policies. Clearly more important to have outrageous profits than customers satifaction.
Don't shop here Unbelievable policy for a toy store.
This employee named Ryan was little rude when I went in this past week. Started talking about how I should check my privilege and saying that I was ungrateful for the life I have lived. It was really weird, lol. Will not come again.
Don’t support stores with ridiculous rules.
I spoke to management and they informed me that too many toys were broken with chlildren in the store. Sounds like cheap toys and over priced. Broken. If a kid can break a toy then don’t sell it or send it back to the manufacturer and don’t carry them anymore
Today my 9 and 11 year old were told they COULD NOT enter the toy store on the second floor. Parents must be with any age child. Now we have seen it all; a toy store that prohibits kids to freely explore a store.
Have shopped here for over 5 years. I did Prefer the local shops to the big box stores for the personal touch. Not anymore.
I guess It makes sense when the employees spend most of there time on their smart phones then helping the customers.
The Hardware Center is a US Hardware Store based in Paoli, Pennsylvania. The Hardware Center is located at 16 Paoli Shopping Center, Paoli, PA 19301, USA.
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